Documents

TgPay Crypto Privacy Policy

11 September 2026 ka version.

1. Policy aur sampark

Yeh policy bataati hai ki TgPay Crypto wallet, hamaare Telegram bot, Merchant API aur support ka istemaal karte waqt hum kaun-sa personal data process karte hain, uski zaroorat kyun hai aur uski processing ke baare mein humse kaise sampark karein.

Is policy mein “hum” aur “service” ka matlab TgPay Crypto hai.

Personal data se jude sawaalon ke liye law@tgpaycrypto.com par likhein. Aap app mein More → Support se bhi sampark kar sakte hain. Bataayein ki aapki request personal data ke baare mein hai.

Yeh policy data processing ke baare mein hai aur service ki terms of use ki jagah nahi leti. Agar kisi processing ke liye alag consent zaroori hai, to sirf app istemaal karna us consent ki jagah nahi leta.

2. Hum kaun-sa data process karte hain

Yeh aapke istemaal kiye jaane waale features par nirbhar karta hai. Misaal ke liye, backup email optional hai aur pehli baar sign in karte waqt har user se verification documents nahi maange jaate.

Telegram data aur preferences

Bot aur Mini App ke saath interact karte waqt humein aapka Telegram ID, naam, username agar set hai, language aur account ki available jaankaari milti hai, jaise Telegram Premium status. Agar Telegram se aapki profile photo available hai, to app use dikha sakta hai.

Hum language, display currency, notifications aur interface ki preferences ke saath account banaane aur uski activity ki jaankaari store karte hain. Aapka phone number tab milta hai jab aap verification ke dauraan contact share karte hain; sirf app kholne se woh humein apne aap nahi milta.

Transactions aur wallet ka istemaal

Hum balances aur transactions ki jaankaari process karte hain: asset, amount, fee, time, status, crypto wallet addresses, network, transaction IDs, senders aur recipients, aur transaction karte waqt aapke diye hue comments aur doosra data.

Istemaal kiye gaye features ke mutaabiq ismein checks, invoices, subscriptions, giveaways, exchanges, Earn, aur Telegram Stars, Premium aur gifts ki purchases ki jaankaari shaamil hai. Subscriptions aur giveaways ke liye unke kaam karne mein zaroori channel, group aur participant IDs process kiye ja sakte hain.

Agar koi doosra user aapko funds bhejta hai ya recipient banaata hai, to hamaare bot se aapke pehle sampark se bhi pehle humein aapka Telegram ID ya username aur transfer ki jaankaari mil sakti hai.

Account security

Agar aapne backup email add kiya hai, to hum use, uski confirmation ki jaankaari, connected devices aur sessions, security settings, transaction confirm karne ki attempts aur security factors mein badlav process karte hain.

PIN verification ke liye server ko bheja jaata hai. Aage ki verification ke liye hum uska cryptographic representation store karte hain, plain-text PIN nahi.

Transactions confirm karne ke liye Face ID aur doosri biometrics Telegram aur device ke system ke zariye kaam karti hain. Is feature ke liye humein chehre ki images ya fingerprints nahi milte: server ek alag confirmation secret verify karta hai aur uska hash aur linked device ki jaankaari store karta hai. Yeh identity verification ki selfie aur liveness check se alag hai.

Verification aur source of funds

Verification ke dauraan phone number, first name, last name, patronymic agar diya gaya ho, date of birth aur country of residence process kiye jaate hain. Check ke mutaabiq identity document, uski images, selfie ya liveness check materials, residential address ka proof aur source of funds documents ki zaroorat ho sakti hai.

Kuch features ka access paane ya restrictions hataane ke liye verification zaroori ho sakti hai. Agar zaroori jaankaari nahi di gayi, to sambandhit feature ya transaction unavailable reh sakta hai.

Support requests aur Agent commands

Hum requests ka text, conversation history, aapki bheji hui images aur doosre attachments, responses ki ratings, aur sawaal samajhne ke liye zaroori account aur transaction data process karte hain. Agar aap message mein kisi doosre vyakti ki jaankaari dete hain, to woh bhi process ho sakti hai.

Merchant API aur third-party apps

Merchant app banaate waqt uska naam, owner se sambandh, webhook settings, access permissions aur API tokens ki jaankaari, invoices, payouts, subscriptions aur activity log process hote hain. Hum Merchant API ki terms accept karne ka record bhi rakhte hain.

3. Data kahaan se aata hai

Humein data aapse, Telegram ke zariye, transactions mein shaamil doosre logon se, aapke connect kiye hue apps se aur verification, transaction screening aur security mein madad karne waali services se milta hai. Crypto transactions ki kuch jaankaari public blockchains par available hai.

App authentication, preferences, devices ke saath kaam karne aur interface ki state restore karne ke liye browser local storage aur session storage ka istemaal karta hai. Device par yeh data delete karne se server ka account ya transaction history delete nahi hoti.

4. Data ki zaroorat kyun hai

Hum iska istemaal in kaamon ke liye karte hain:

  • account ka access dena aur aapki chuni hui transactions poori karna;
  • funds ka record rakhna, history dikhaana aur notifications pahunchaana;
  • actions confirm karna, backup email se access restore karna aur account ko secure rakhna;
  • verification karna, source of funds check karna aur fraud aur suspicious transactions ka pata lagaana;
  • requests ka jawaab dena aur Agent commands process karna;
  • Merchant API aur aapke connect kiye hue integrations ko chalaana;
  • errors dhoondhna aur service ko chaalu rakhna;
  • disputes aur official requests ki jaanch karna aur hum par lagu recordkeeping aur data retention ki zimmedaariyaan poori karna.

Legal basis purpose aur lagu kanoon par nirbhar karta hai: service dene ke liye contract poora karna; sambandhit checks, recordkeeping aur information disclosure ke liye kanooni zimmedaariyaan; jahaan yeh basis manzoor ho, fraud se bachaav aur security ke liye legitimate interests; aur jahaan zaroori ho, consent.

5. Data ki security

Service ki security ke liye access controls, session aur confirmation factor checks, security event logs aur encrypted backups ka istemaal hota hai. Kaam ke tools ka access employee ya service ki bhoomika ke mutaabiq limited hota hai.

Data store ya transfer karne ka koi bhi tareeqa saare risks khatam nahi karta. Account ki security aapke Telegram aur device ki security par bhi nirbhar karti hai.

6. Data kitne samay tak rakha jaata hai

Yeh data ke type, processing ke purpose, pending transactions, disputes aur lagu kanooni requirements par nirbhar karta hai. Transaction history, verification data, support requests aur technical logs ke liye alag retention periods ho sakte hain. App istemaal karna band karne ka matlab yeh nahi ki saare sambandhit records turant delete ho jaayenge.

7. Aapki requests aur rights

Aap data ka access, correction, deletion, processing par restriction, processing par objection ya copy ke liye sampark kar sakte hain. In rights ka daayra aur unhein istemaal karne ke grounds lagu kanoon par nirbhar karte hain. Agar processing consent par aadhaarit hai, to aap consent waapas le sakte hain; isse pehle hui processing ki legality nahi badalti.

Request ke liye section 1 mein diye gaye contacts ka istemaal karein. Hum yeh confirm karne ko keh sakte hain ki request account owner ki hai. Filhaal app mein khud account delete karne ka option nahi hai; support team aisi requests ki jaanch karti hai. Deletion mein woh jaankaari shaamil na ho jo lagu zimmedaariyaan poori karne ya dispute ki jaanch ke liye rakhna zaroori hai.

Processing par objection. Agar lagu kanoon yeh right deta hai, to aap legitimate interests par aadhaarit processing par alag se objection kar sakte hain aur automatic restriction ke grounds samjhaane ko keh sakte hain.

Agar lagu kanoon mein yeh vyavastha hai, to aap sambandhit personal data protection authority se bhi sampark kar sakte hain.

8. Umar

Service adults ke liye hai. Verification mein check kiya jaata hai ki aapki umar kam se kam 18 saal hai. Agar aapko lagta hai ki humein kisi minor ka data mila hai, to section 1 ke contacts se humein bataayein. Aisi request ki alag jaanch zaroori hai, jismein ki gayi transactions aur records rakhne ki zimmedaariyaan bhi dhyaan mein rakhi jaati hain.

9. Policy mein badlav

Current version app mein uski effective date ke saath available hoga. Agar processing mein badlav ke liye notice ya alag consent zaroori hai, to hum sambandhit procedure poora karenge. Jahaan consent zaroori hai, wahaan app ka istemaal jaari rakhna apne aap uski jagah nahi leta.

Yeh bhi dekhein: TgPay Crypto AML/KYC Policy · Project ke baare mein